January 2016

Help and Manual

I have used plenty of authoring tools and Content Management Systems (CMS) over the years. My time at Microsoft permitted me to see at least 5 tools that were going to change the authoring world. They all more or less had their day but mostly the introduction of a new tool represented a evolution in documentation needs. Help and Manual was, therefore, the latest tool for me to try in… Read More »Help and Manual

Context sensitive help

Hello compiled help format with context sensitive help in desktop application. Long time, no see. My recent project required me to essentially step back in time to help authoring as I remember it in the 90s. For the most part, CHM files were a sturdy format that got a lot of mileage and plenty of authoring is still done in that format. It just isn’t web friendly, cloud based, or… Read More »Context sensitive help