Project Management (IT)

Your business is different and has its own idiosyncrasies.
Often, you are thinking about short-term needs and would welcome help with longer-term projects.

What We Do – Our Track Record

Types of Work We Do

  • Technical writing and content management
  • Leading small development projects including apps to Windows store
  • Project management – for content projects and preferably Agile
  • Small business IT including troubleshooting small networks, setting up computers, Office 365 expertise
  • Content engineering work with Markdown, XML, other formats

Partners

When a project requires expertise or resources that we don’t have, we have great partners to call on.



Tellus Consulting provides hosting and is an Office 365 reseller. As we begin to understand your small business needs, we can call on the expertise and resources from Tellus for help with your internal IT.


If you have a content project that exceeds our capacity, we can work with Waypoint to accomplish your goals. Waypoint can help with all types of content projects from course construction to video courses and has worked with partners including Microsoft.


If you have a web site design problem that we can’t solve by ourselves, we can partner with Cascade Valley Designs to understand your message and help deliver it in an appealing online form.

Successful Projects

  • Ported both printed and online documentation to a new Help and Authoring system (Help and Manual)
  • Authored new chapters for new features, technical bulletins, and other customer-facing documentation
  • Led the agile development project that delivered LUBE-IT Mobile and Routes to the Windows Store
  • Provided overall status and reporting instrumental in the strategic decisions of the company
  • Move technical support to the Customer Services module of Dynamics CRM to increase responsiveness and tracking
  • Provided Dynamics 365 (CRM) administration, customization and maintenance services


  • Developed a disaster recovery plan for the IFCB
  • Moved their critical data to a more robust system (on Window Server Essentials 2016)
  • Created a local domain to increase reliability and securing onsite
  • Moved functions to Office 365 cloud as scale and scope increased
  • Ported GSuite functions to Office 365
  • Provided “white glove” to staff upon launch of Office 365

  • Created a responsive web site for newly formed 501 3C company
  • Built web site on WordPress to make it easier for volunteers to use and maintain
  • Created infrastructure for event offerings on web site
  • Created proprietary back-end for use with musicians and music library
  • Created separate blog site for delivering logistic data to orchestra members

Blog Posts:

Move to Android from Windows Phone

So long, Windows Phone. If you have read any of my past blog with a previous employer, then you know that I'm a fan of the Windows Phone. I have been using some version of the phone or device since...

Help and Manual

I have used plenty of authoring tools and Content Management Systems (CMS) over the years. My time at Microsoft permitted me to see at least 5 tools that were going to change the authoring world. They all more or less...

Context sensitive help

Hello compiled help format with context sensitive help in desktop application. Long time, no see. My recent project required me to essentially step back in time to help authoring as I remember it in the 90s. For the most part,...

Testimonials

I had a great experience working with Francis and Nathalie at eehoo group on a recent website redesign and platform move. We moved from a custom platform without a mobile presence to completely new and updated public persona for our organization that is built on top of current web technologies and fully mobile-first. We now have a modern, clean, and professional site with integration points to EventBrite. Routine site updates are easy, and all the backend integration we need for our internal processing is present and working well. From a project management perspective, Francis heard and captured our requirements and developed a comprehensive project plan. He worked closely with us to ensure our top priorities were met as the first focus, and iterated on designs based on our needs. He rolled out a fully functioning site as version 1 and he and his team worked to make any tweaks we needed to ensure the site represented everything we need. As part of the project, Francis provided a great review of existing technologies that could be used as a starting point and presented those solutions in an organized and professional manner. He set up a project plan and executed on it perfectly. He even went above and beyond and suggested a few contact management options we could use for donor and member development! A huge thank you to Francis and the folks at eehoo group for a wonderful experience!
Shelby Eaton
Kirkland Civic Orchestra

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